Terms of service

Terms & Conditions

Effective Date: 1st July 2025

Welcome to Ashorizon.store! These Terms & Conditions ("Terms") govern your use of the Ashorizon.store! website (the "Website") and your purchase of products from us. By accessing or using our Website and placing an order, you agree to be bound by these Terms, in accordance with applicable laws of Pakistan.

1. Introduction to Ashorizon.store!

Ashorizon.store is your trusted online destination for exquisite watches in Pakistan. We specialize in unique pieces featuring brilliant zircon and diamond-cut designs.

2. Acceptance of Terms

By accessing and using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Website or purchase products from us.

3. Product Information & Availability

  • Product Descriptions: We strive to ensure that all product descriptions, images, and prices on our Website are accurate. However, slight variations in color, size, or design may occur due to the handcrafted nature of our jewelry or differences in screen displays.
  • Availability: All products are subject to availability. While we make every effort to display accurate stock levels, occasionally items may be out of stock. If an item you ordered is unavailable, we will inform you as soon as possible and offer an alternative or a full refund.

4. Pricing & Payments

  • Pricing: All prices are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless otherwise stated.
  • Offers: Promotions such as "Up to 50% Off" are subject to their specific terms and conditions and may be time-limited.
  • Payment Methods: We securely process payments through third-party platforms including JazzCash, EasyPaisa, and Bank Transfers. By placing an order, you authorize us to transmit your payment details to these third parties for processing.
  • Payment Security: We do not store your full payment card details on our servers. All payment transactions are encrypted and handled by secure third-party payment gateways.

5. Orders & Shipping

  • Order Confirmation: Upon placing an order, you will receive an email confirmation. This email confirms receipt of your order but does not signify our acceptance of your order, which is only confirmed when we dispatch the product.
  • Free Shipping: We offer FREE Shipping on all orders above Rs 3500 within Pakistan. Orders below this amount will incur a shipping fee, which will be calculated and displayed at checkout.
  • Delivery: We aim to dispatch orders promptly. Delivery times vary based on your location within Pakistan and are subject to the services of our third-party logistics providers (e.g., courier companies). We are not responsible for delays caused by courier services or unforeseen circumstances.
  • Shipping Addresses: Please ensure your shipping address is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.

6. Returns & Refunds

Specific details regarding returns and refunds will be outlined in a separate Returns Policy on our Website. Generally, returns are accepted for damaged or incorrect items. Products must be returned in their original condition and packaging. Refunds will be processed back to the original payment method where possible.

7. User Accounts

  • Account Creation: You may choose to create an account with Ashorizon.store. You are responsible for maintaining the confidentiality of your account details and password.
  • Accuracy of Information: You agree to provide accurate, current, and complete information when creating an account or placing an order.

8. Intellectual Property

All content on the Ashorizon.store Website, including jewelry designs, images, text, logos, and graphics, is the intellectual property of Manka.pk or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

9. Privacy Policy

Your privacy is extremely important to us. Our Privacy Policy (Effective Date: 1st July 2025), which is incorporated into these Terms by reference, explains how we collect, use, disclose, and protect your personal information in accordance with applicable laws of Pakistan, including PECA 2016 and the Draft Personal Data Protection Bill. By using our Website, you consent to our data practices as described in the Privacy Policy.

10. Limitation of Liability

Ashorizon.store shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Website or the purchase of our products. Our total liability for any claim arising out of these Terms or your use of the Website shall not exceed the amount paid by you for the product in question.

11. Indemnification

You agree to indemnify, defend, and hold harmless Ashorizon.store!, its directors, employees, and agents from and against any and all claims, damages, losses, costs, and expenses (including legal fees) arising from your use of the Website, your violation of these Terms, or your infringement of any third-party rights.

12. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on this page with a new effective date. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms regularly.

14. Contact Us

For any questions or concerns regarding these Terms, your orders, or our watch, please contact us:

Ashorizon.store

📧 Email: ashorizon.store@gmail.com

📞 WhatsApp: +92 323 4525436

Thank you for choosing Ashorizon.store. We hope you enjoy your exquisite watch!